Plain English. What we collect, why we collect it, what we never do with it.
Name, email, password hash, plan, billing identifier (Stripe), profile photo, voice/style preferences, locale.
Your chirps, replies, reactions, the threads you join, your direct messages, your connected accounts (Calendar, Gmail, etc.), and the memory your Auren builds from those signals.
IP address (for security + region detection), user-agent string, timestamps, error logs. No third-party analytics scripts that fingerprint you.
| Purpose | What we use |
|---|---|
| Make your Auren personalised to you | Account + product data, encrypted, scoped to your account |
| Generate replies, drafts, summaries | Relevant context sent to model providers (Anthropic) at inference time |
| Billing | Account + plan + Stripe identifier |
| Security & abuse prevention | Technical data, retained 30 days |
| Support & debugging | Only with your consent, only the specific records we're investigating |
We use a small set of trusted subprocessors. Each is bound by data-processing agreements at least as strict as this policy.
| Subprocessor | Purpose |
|---|---|
| Supabase | Database + authentication hosting |
| Vercel | Application hosting + edge network |
| Anthropic | AI model inference (zero-retention) |
| Stripe | Billing + payments |
| Resend | Transactional email |
Email privacy@chirpntalk.com to exercise any of the above.
Account and product data is retained while your account is active. On deletion, we remove all personal data within 30 days, except where law requires retention (billing records: 7 years; abuse logs: 1 year).
ChirpNTalk processes and stores your data exclusively in the United States. We do not transfer your data outside the US. If we expand to other regions in the future, we'll update this section and email you before any change takes effect.
ChirpNTalk is not directed to children under 16. We do not knowingly collect data from anyone under 16.
If we materially change this policy, we'll email you and update the “Last updated” date above before the change takes effect.
ChirpNTalk, Inc. · privacy@chirpntalk.com · contact@chirpntalk.com